In recent months, more than 140 swab tests have been carried out since July to test for traces of Covid-19 on high-frequency touch points. All tests have returned negative results thanks to the intense frequency of cleaning processes carried out by the team of 280 cleaning staff.
LNER has more cleaners than train drivers covering the East Coast route to ensure customers and staff kept safe thanks to in-transit cleaning teams working onboard services with industry-leading equipment and practises to reduce the risk of virus transmission.
In addition to onboard fogging devices using sustainable viricidal cleaning fluids, teams from Atalian Servest carry out two-stage sanitisation on surfaces from armrests to tables and onboard toilet facilities, which are regularly checked for plentiful supplies of soap and water.
LNER Director of Safety and Operations, Warrick Dent, said: “The safety of our customers and staff is always our top priority. We recognise the importance of customers not only being safe but feeling safe, which is why we continue to provide reassurance to customers of the significantly enhanced measures we are providing to operate a ‘Covid Secure’ service.”
Research by the Rail Safety and Standards Board (RSSB) has found the risk of Covid-19 infection being less than 0.01 per cent on an average hour-long train journey, in a carriage with no social distancing or face coverings. The analysis has shown the risk of contracting Covid-19 while travelling by train is about 1 in 11,000 journeys.
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The research, which was conducted with assistance from LNER, also shows the risk more than halves if passengers wear a face covering. These have been mandatory when travelling by train since June, unless exempt.
LNER has launched a range of regionally-inspired face masks promoting London, Yorkshire, Newcastle and Edinburgh with proceeds going to the Campaign Against Living Miserably (CALM). The exclusive collection is available online at personalisedfacemask.com/lner